Custom Domains for Survey & Feedback Tools

Why custom domains matter for survey and feedback platforms

Response rates drop when the survey link looks like spam. feedback.acme.com on the customer's own domain looks like a legitimate company asking for feedback. survey-platform.com/s/x9z42 looks like a phishing test.

What your users get

• Survey URLs on the customer's domain
• Higher open and completion rates
• Better deliverability when the link is emailed

How it works in 3 steps

1. Your user types their hostname (feedback.acme.com) into your UI.
2. your survey platform POSTs to the Domainee API to register it and gets back the CNAME the user needs to add at their DNS provider.
3. We monitor DNS, issue the cert via Let's Encrypt, and webhook back when it's live. Usually about 60 seconds.

The code

curl -X POST https://api.domainee.dev/v1/domains \
  -H "Authorization: Bearer $DOMAINEE_API_KEY" \
  -H "content-type: application/json" \
  -d '{
    "hostname": "feedback.acme.com",
    "originUrl": "https://app.your-saas.com",
    "mode": "proxy",
    "redirectWww": true,
    "metadata": { "workspaceId": "your-internal-id" }
  }'

The response includes a dnsRecords array (usually one CNAME). Show that to your user, tell them to paste it at their DNS provider, and we'll handle the rest.

For the full walkthrough, see How to let users connect a custom domain to your SaaS.

Pricing

Your first 50 customer hostnames and 100 GB of bandwidth every month are free. After that: $0.20 per domain (graduated to $0.10 at scale), $0.05/GB above 400 GB. No monthly minimum, no contract, no sales call.