Subdomain

A label prefixed to a domain, like 'shop' in shop.example.com. Used to delegate sections of a domain to different services or tenants.

A subdomain is anything to the left of the base domain. shop.example.com is a subdomain of example.com. api.v2.example.com is a multi-level subdomain.

Subdomain vs subfolder

Two ways to organize a section of your site:

ApproachURLTech
Subdomainblog.acme.comDNS record
Subfolderacme.com/blogApp routing

Functionally identical for users. SEO debates rage about which is better; consensus in 2026 is that for most SaaS, subfolders win because authority signals consolidate to the apex domain. Exceptions exist (separate brand, separate locale).

Why SaaS uses subdomains

Multi-tenant SaaS often uses subdomains for tenant isolation:

acme.yourapp.com   →   tenant: acme
shop.yourapp.com   →   tenant: shop

One wildcard DNS record (*.yourapp.com) plus a wildcard SSL cert handles all of them. Cheap to operate.

Tenants who want branding eventually upgrade to a custom domain on their own root (hello.acme.com).

Limits

  • A subdomain can have its own CNAME, TXT, MX, etc.
  • A subdomain can be delegated to a different DNS provider via NS records.
  • Wildcard SSL certs cover ONE level of subdomain. *.example.com covers a.example.com, not a.b.example.com.
  • DNS lookups for deep subdomains add latency unless cached.

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